PRIVACY POLICY – The Lullaby Nurse
This privacy policy applies between you, the User of this Website, and The Lullaby Nurse, the owner and provider of this Website. The Lullaby Nurse takes the privacy of your information very seriously. This privacy policy applies to our use of any and all personal data collected by us or provided by you in relation to your use of the Website and our services.
Please read this privacy policy carefully.
Who we are
The Lullaby Nurse is the data controller responsible for your personal data under UK data protection law.
Contact: gina@thelullabynurse.com
What data we collect
We may collect the following personal data:
Name
Email address
Telephone number
Address (if provided)
Information submitted through enquiry or contact forms
Information you provide about your baby or child relevant to sleep support services
Marketing preferences (if you subscribe in future)
Technical data including IP address, browser type and website usage data
We only collect information necessary to provide our services and respond to enquiries.
How we collect data
We collect data in the following ways:
When you contact us through the website, email, phone or social media
When you complete enquiry or client forms
Automatically through website analytics and cookies
Children’s data
Our services are directed to parents and guardians. Any information about a child is only collected where voluntarily provided by a parent or legal guardian for the purpose of delivering our services. We do not knowingly collect data directly from children.
How we use your data
We may use your data for the following purposes:
Responding to enquiries
Providing sleep support services
Maintaining client records
Improving our website and services
Legal or regulatory compliance
We will not sell or rent your data to third parties.
Legal basis for processing
Under UK GDPR, we rely on the following lawful bases:
Contract: to provide services you request
Legitimate interests: to operate and improve our business and website
Consent: where you voluntarily provide information or opt into marketing (if introduced in future)
Legal obligation: where required for legal or tax purposes
Data sharing
We do not share your personal data with third parties except where necessary to operate our website and services, such as:
Website hosting via Squarespace
Website analytics tools (such as Google Analytics if enabled)
These providers process data securely and in accordance with data protection law.
Data storage and security
We use appropriate technical and organisational measures to protect your data, including secure systems and restricted access.
Data may be stored securely in the UK or within trusted service providers used to operate our business.
If you believe your data has been compromised, please contact us immediately at gina@thelullabynurse.com.
Data retention
We will only retain your personal data for as long as necessary to fulfil the purposes outlined in this policy or to comply with legal obligations. You may request deletion of your data at any time.
Your rights
Under UK data protection law, you have the right to:
Access the personal data we hold about you
Correct inaccurate data
Request deletion of your data
Restrict or object to processing
Request transfer of your data
Withdraw consent where applicable
To exercise any of these rights, contact: gina@thelullabynurse.com
If you are not satisfied with how we handle your data, you have the right to complain to the UK Information Commissioner’s Office (ICO):
https://ico.org.uk
Cookies
This website may use basic cookies and analytics tools to improve user experience and understand how visitors use the site. You can adjust cookie settings through your browser preferences.
Links to other websites
This website may contain links to other websites. We are not responsible for their privacy practices and encourage you to read their policies.
Changes to this privacy policy
We may update this privacy policy from time to time. Updates will be posted on this page and will take effect immediately.
Contact
If you have any questions about this privacy policy or your data, please contact:
gina@thelullabynurse.com
Last updated: February 2026